Frequently Asked Questions

Here you will find answers to generally asked questions. Contact us through contact form if you have any questions not answered here.

General FAQs

What makes Rubinoo jewellery unique?

Are your pieces handmade?

Will the colour of oxidized jewellery fade?

How do I care for my Rubinoo jewellery?

Is each piece limited edition?

Orders & Shipping FAQs

How long will my order take to arrive?

How can I track my order?

What if I receive a damaged or wrong product?

Returns & Exchanges FAQs

Do you accept returns or exchanges?

Oxidized Jewellery Specific FAQs

What is oxidized jewellery?

Can oxidized jewellery be worn daily?

Frequently Asked Questions?